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Online Customer Support

Online Customer Dialog and Support Services, Self Services, Desktop Sharing and Sales Support.

Online Support Services, Social Support





BenchmarkPortal
Customer Service Benchmarking
http://www.benchmarkportal.com/

Global Response
Call Center Outsourcing, Support and Fulfillment
http://www.globalresponse.com/

24-7 Intouch
Call and Contact Center, Online Support
http://www.24-7intouch.com/

BeamYourScreen
Screen Sharing Software
http://www.beamyourscreen.com/

BLive
Collaboration, Desktop Sharing, Customer Support
http://www.blive.com/

Bold Chat
Live Chat for Sales and Support
http://www.boldchat.com/

Bubble Guru
Engagement Application
http://www.bubbleguru.com/





CallCommand
Dialogue Marketing
http://www.callcommand.com/

Citrix Online
http://www.citrixonline.com/

Codebaby
Intelligent Website Avatars for Support
http://www.codebaby.com/

Collab and Rate
Feedback Management
http://www.collabandrate.com/

Comm100
On Demand Customer Service, Open Source Software
http://www.comm100.com/

ConfigWorks
eCRM and Online Support, Web Personalization
http://www.configworks.com/

ConfirmIt
http://www.confirmit.com/

Conversagent
Self Service, Customer Support
http://www.conversagent.com/

eGain
Customer Interaction, Self Service
http://www.egain.com/

eTalkup
Live Support, CRM
http://www.etalkup.com/

FastViewer.com
Desktop Sharing
http://www.fastviewer.com/

Feedback Research
http://www.feedbackresearch.com/

FreshDesk
Customer Support
http://www.freshdesk.com/

Get1on1
Online Support
http://www.get1on1.com/

Get Satisfaction
Customer Experience, Customer Service by Users
http://getsatisfaction.com/

Give the OK
Feedback Solution
http://www.givetheok.com/

GoInstant
On Website Support, Sales Support
http://goinstant.com/

GoToAssist
http://www.gotoassist.com/

Groopz
http://www.groopz.com/

Happyfox
Customer Support, Ticketing System
http://www.happyfox.com/

helpmint
Customer Service Solution
http://helpmint.com/

inContact
Cloud based Contact Center Software
http://www.incontact.com/

Innovyx
Direct Marketing Solutions, Dialogue Marketing
http://www.innovyx.com/

InverseFlow
Kunden Support, Help Desk
http://www.inverseflow.com/

i-OP
http://www.i-op.com/

Jellyvision
Interactive Dialogue, Sales Support
http://www.jellyvision.com/

Kampyle
Feedback Analytics, Customer Relationship Management
http://www.kampyle.com/

Live 2 Support
Live Chat for Online Customer Support
http://www.live2support.com/

Livehelper.com
http://www.livehelper.com/

LiveHelpNow
Live Chat and Support System
http://www.livehelpnow.net/

LiveLook
Screen Sharing for Support on Webseites
http://www.livelook.com/

LivePerson
http://www.LivePerson.com/

LivingScreen
Customer Dialogue Marketing System
http://www.livingscreen.com/

Mentasys
Guided Online Selling Systems
http://www.mentasys.de/

MindTouch
Help Center Solution
http://mindtouch.com/

miOOt
Live Chat Application for Online Support
http://www.mioot.com/

My Online Chat
Sales Support by Chat with Artificial Intelligence
http://www.myonlinechat.com/

NetSupport 24-7
Online Support, Chat
http://www.netsupport247.com/

Netviewer
Shared Browsing, Desktop Sharing
http://www.netviewer.de/

Networked Insights
Customer Interaction, Customer Demand Research
http://www.networkedinsights.com/

NovoMind
Email Management, Self Services, Online Support
http://www.novomind.de/

OggChat
Live Chat Solution for Customer Support etc.
http://oggchat.com/

Olark
Live Chat for Sales Support
http://www.olark.com/

Open Web Messenger
Live Support System, Open Source
http://openwebim.org/

Parature
Customer Support, Help Desk
http://www.parature.com/

PC Visit
Desktop Sharing
http://www.pcvisit.de/

Poplytics
Feedback Solution, Surveys
http://www.poplytics.com/

plupper
Website Chat and Feedback Widget
http://www.plupper.com/

Sabienzia
Universal Dialogue Platform
http://sabienzia.com/

SolveDirect.com
Help Desk, Service Management
http://www.solvedirect.com/

Suggestion Ox
Anonymous Feedback System
http://www.suggestionox.com/

supportbreeze
Support Solution
http://supportbreeze.com/

SupportSoft
Help Desk, Self Service
http://www.supportsoft.com/

SupportSpace
Support / Expert Site
http://www.supportspace.com/

Talisma
Customer Interactiion, Live Support
http://www.talisma.com/

TeamSupport.com
On Demand Customer Services Platform
http://teamsupport.com/

TeamViewer
Desktop Sharing
http://www.teamviewer.com/

TeleWeb Marketing
Customer Services, Online Support, Up Selling, Market Research
http://www.telewebmarketing.com/

TouchCommerce
Predictive Analytics, Chat and Sales Support
http://www.touchcommerce.com/

UpSellit.com
On Site Chat, Sales Support, Up Selling
http://www.upsellit.com/

Userlike
Live Chat, Support Tool
http://www.userlike.com/

UserRules
Feedback System, Product Development
http://www.userrules.com/

Velaro
Live Chat, Sales and Support
http://www.velaro.com/

VeriShow
Realtime Support, Sales by Chat, Presentations
http://www.verishow.com/

VIPdesk
Contact Center Services
http://www.vipdesk.com/

Website Alive
Chat Solution, Sales Support
http://www.websitealive.com/

WhosOn
Realtime User Monitoring, Interaction
http://www.whoson.com/

WorldManuals.com
Support Services for Mobile Communications and Devices
http://www.worldmanuals.com/

YourSupport
Webbased Support Solution
http://www.yoursupport.de/

Zendesk
Customer Support, Help Desk
http://www.zendesk.com/

Zopim
Chat Solution for eCommerce
http://www.zopim.com/

Social Support Services and Expert Advice

Online Support Services, Social Support


AnswerGarden
Feedback Tool
http://answergarden.ch/

ConceptShare
Feedback System
http://conceptshare.com/

ContactHelp
Contact Information about Customer Support Services
http://contacthelp.com/

C Space
Customer Dialog System for Ideas and Product Development
http://www.cspace.com/

Desk.com, Salesforce
Support Solutions
http://www.desk.com/

Fixya
Social Support, Self Services and Manuals
http://www.fixya.com/

freshdesk
Customer Support, Social CRM
http://www.freshdesk.com/

Get Satisfaction
Support Platform with Social Support
http://getsatisfaction.com/

IdeaScale
Customer Feedback Communities
http://www.ideascale.com/

IM Shopping
Support Community for Shopping
http://www.imshopping.com/

LivePerson
Advice and Expert Community
http://www.LivePerson.com/

MeasuredUp
Feedback and Support
http://measuredup.com/

Monyta
Feedback System
http://www.monyta.com/

Nicereply
Feedback Solution for Email
http://nicereply.com/

OwnerIQ
Manuals, Social Support
http://owneriq.net/

Passenger
Customer Collaboration for Product Development
http://www.thinkpassenger.com/

Qhub
Q+A Sites
http://qhub.com/

robin
Customer Support, Social CRM
http://robinhq.com/

TurnTo
Social Support Solution for Shops
http://www.turntonetworks.com/

UserVoice
Feedback and Product Development
http://uservoice.com/


VendorDemo
Product Demos, Webcasts and Feedback System
http://www.vendordemo.com/



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